I can't find the concierge.
The concierge will wait for you at the meeting point in train stations and airports or at the address you have indicated.
He / she will be easily indentifiable thanks to his/her yellow Eelway tee-shirt.
His/her phone number will be communicated a few hours before your arrival or departure.
You can contact us at email@example.com if you still can't find him/her.